At Brayzio LLC, we are committed to delivering your new bookshelves and bookcases efficiently and reliably. We understand you’re eager to organize your space, and we strive to process and ship your orders as quickly as possible.
Order Processing Time All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after your purchase is successfully completed. Orders placed on weekends or holidays will begin processing on the next business day.
Domestic Shipping Only Currently, Brayzio LLC ships exclusively within the United States. We do not offer international shipping at this time.
Shipping Methods, Costs, and Delivery Estimates We offer one straightforward shipping option for your convenience:
- Standard Shipping:
- Cost: Free ($0) on all orders.
- Estimated Delivery Time: 3-7 business days once your order has been processed and shipped.
Please note that these delivery times are estimates and start from the moment your order is shipped, not from the time you place your order. While we aim for timely delivery, unforeseen circumstances such as weather delays or carrier issues may occasionally impact actual delivery times.
Free Shipping Enjoy free standard shipping on all orders placed with Brayzio LLC, with no minimum purchase required.
Order Tracking Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status and estimated delivery of your package directly on the carrier’s website.
Lost or Damaged Shipments Brayzio LLC is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit, please contact us immediately, and we will assist you in working with the carrier to resolve the issue.
Incorrect Shipping Information Customers are responsible for providing the correct shipping address at the time of purchase. If an order is returned to us due to an incorrect or undeliverable address provided by the customer, additional shipping charges may apply for re-shipment, or a refund (minus original shipping costs, if applicable) may be issued.
Contact Us If you have any questions about your order or our Shipping Policy, please do not hesitate to contact us. Our customer service team is available to assist you Monday-Friday, 9 AM-5 PM EST.
- Email: support@brayzio.com
- Phone: +1 (315) 695-3016
- Website: https://brayzio.com
- Address: 631 Shore Rd Long Beach, New York, NY 11561, US