Terms and Conditions for Brayzio LLC

Welcome to Brayzio LLC! These Terms and Conditions (“Terms”) govern your use of the website https://brayzio.com (the “Website”) and the purchase of any products from Brayzio LLC. By accessing or using our Website and purchasing products, you agree to be bound by these Terms, our Privacy Policy, and all other policies posted on our Website. If you do not agree to all of these Terms, do not use this Website.

1. Company Information Brayzio LLC Website: https://brayzio.com Email: support@brayzio.com Phone: +1 (315) 695-3016 Address: 631 Shore Rd Long Beach, New York, NY 11561, US Customer Service Hours: Monday-Friday 9AM-5PM EST

2. Use of the Website You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

3. Products and Services Brayzio LLC specializes in the sale of furniture, specifically Storage & Organization, Shelving, Bookshelves & Bookcases. All products are subject to availability, and we reserve the right to discontinue any product at any time. We make every effort to display as accurately as possible the colors and images of our products that appear on the Website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

4. Pricing and Payment All prices displayed on the Website are in US Dollars (USD). We reserve the right to change prices at any time without prior notice. The price charged for a product will be the price in effect at the time the order is placed. Accepted Payment Methods: We accept major credit and debit cards, including Visa, Mastercard, and American Express. Your payment information is processed securely through our e-commerce platform, WooCommerce.

5. Shipping Policy We are committed to getting your furniture to you efficiently and safely.

  • Order Processing Time: Orders are typically processed and prepared for shipment within 1-2 business days after your purchase.
  • Shipping Rates & Times: We offer Standard Shipping on all orders.
    • Standard Shipping: 3-7 business days, Free ($0).
  • Free Shipping: Free Standard Shipping is provided on all orders, with no minimum purchase required.
  • Shipping Restrictions: Brayzio LLC currently ships only within the United States. We do not offer international shipping. We cannot ship to P.O. boxes or APO/FPO addresses.

6. Return & Refund Policy Your satisfaction is important to us.

  • Return Window: You may return eligible items within 30 days from the date you received your order.
  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
  • How to Initiate a Return: To start a return, please contact our customer service team at support@brayzio.com or call us at +1 (315) 695-3016 during business hours. We will provide you with instructions and a prepaid return shipping label.
  • Return Shipping Costs: Brayzio LLC will provide a prepaid return shipping label for eligible returns. You will not be responsible for return shipping costs.
  • Restocking Fee: We do not charge any restocking fees for returns.
  • Refunds: Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, typically 5-10 business days.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or a full refund.

7. User Accounts If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

8. Intellectual Property All content on this Website, including text, graphics, logos, images, and software, is the property of Brayzio LLC or its content suppliers and is protected by United States and international copyright laws. You may not use, reproduce, modify, distribute, or display any content from this Website without our prior written consent.

9. Prohibited Uses You are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others. We reserve the right to terminate your use of the Website for violating any of the prohibited uses.

10. Disclaimer of Warranties The Website and all products and services delivered to you through the Website are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

11. Limitation of Liability In no case shall Brayzio LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification You agree to indemnify, defend, and hold harmless Brayzio LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. Governing Law These Terms and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the State of New York, United States.

14. Changes to Terms We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.

15. Contact Information Questions about the Terms and Conditions should be sent to us at support@brayzio.com or by mail to: Brayzio LLC, 631 Shore Rd Long Beach, New York, NY 11561, US. You may also reach us by phone at +1 (315) 695-3016 during our customer service hours.

16. Privacy Policy Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy [Link to Privacy Policy Page] for more details.